Loan Servicing Information

Loan Servicing

For loan payment and escrow inquiries
Toll Free: 844.209.7424
Direct: 404.991.5105

If you have loan servicing questions, please email:

24-Hour Loan Access

Angel Oak MortgageSolutions utilizes mortgage sub-servicers for the servicing of mortgage loans.To view loan details online, please review your Closing package for the FirstPayment Letter.  This will provide thename of your loan sub-servicer.  If it is Select Portfolio Servicing (“SPS”), please click here, if it is Specialized Loan Servicing (“SLS”), please click here.

Covid-19 Information

Angel Oak Mortgage Solutions is here to help if you are impacted by Covid-19 and are seeking payment relief. For assistance, please contact your loan servicer, the name of which is found on the First Payment Letter within your Closing package.

Looking For First Payment Information?

If you have not received loan transfer documentation from Angel Oak and the new service provider, please use the first payment coupons, included in your closing package, to mail your check to the address provided. If you cannot locate your first payment coupons, or are not sure whether your loan has been transferred, please reach out to our servicing department at or you can call toll free: 844.209.7424

Why Has My Loan Been Transferred?

It is Angel Oak’s intention to contract with a subservicer(s) who collects payments from borrowers and manages the escrow accounts for taxes and insurance, including making the tax and insurance payments in a timely manner.

Subject Property Located In California?

Effective January 1, 2013, the California Homeowner Bill of Rights (HBOR) was enacted to ensure fair lending and borrowing practices for California homeowners. The intention of CA HBOR is to assist borrower(s) who are struggling to make his or her mortgage payments by exploring options that may be available in efforts to avoid foreclosure.

Depending on your financial situation and/or circumstances, some of the options that may be available include, but are not limited to, certain programs such as Loan Modifications and others:  Making Home Affordable (MHA), Assistance Programs (e.g. “U.S. Treasury’s Home Affordable Program (HAMP)” or “Home Affordable Alternatives” (HAFA).If you are a borrower protected under the California HBOR and wish to explore options that may be available, please contact our AOHL Loan Servicing Department toll free at (844) 209-7423.

Please be aware that having certain financial documents on hand will assist the representative when discussing options available for avoiding foreclosure. Some of the financial documents include, but are not limited to, your most recent paystubs, W-2’s, bank statements, tax returns, etc.

You may also want to consider contacting the United States Department of Housing and Urban Development (HUD), toll free at (800) 569-4287, to find a HUD-Certified Housing Counseling Agency who may provide additional guidance regarding financial situations and/or circumstances.